These terms are a binding contract between you and the Lamha app. By using the Service or creating an account you confirm you have read and accepted them, together with the Privacy Policy, which forms part of them. If you do not agree, do not use the Service.
1. Definitions
- "Lamha", "we": the Lamha app and whoever operates it.
- "Service": the app, joinlamha.com and everything connected with them.
- "User", "you": anyone who accesses the Service or creates an account.
- "Content": any text, image, name or data a user sends or displays in the Service.
- "Plan": the free plan, Plus or Pro, with its features and limits.
2. Eligibility
- You must be at least 18, legally able to contract, and have an active Saudi phone number you own or may use.
- You must not have been banned from the Service, or be barred by law from using it.
- You warrant your date of birth is true. Stating a false age is a material breach allowing immediate termination.
3. Account
- One account per person. It is personal and may not be sold, transferred or shared.
- You are responsible for your device, verification codes and everything done from your account, and must tell us at once of unauthorized use.
- Aliases are subject to filtering and change limits, and we may refuse or remove one that breaks these terms.
- If you lose your number it may pass to someone else, so delete your account or write to us first.
4. License
We grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable license to download and use the app on Apple-branded products you own or control, as permitted by the Usage Rules in the App Store terms. Other accounts associated with the purchaser may access it through Family Sharing, volume purchasing or Legacy Contacts where Apple allows. All rights not expressly granted are reserved.
5. Nature of the Service
The Service lets adult users see who is around during a session they start, and send a contact request that opens only if the other person accepts. We are not a party to any contact or meeting between users. We do not promise people will be around, that a request will be accepted, or that visibility will be uninterrupted, since this depends on location, network, device, battery and permissions. The Service is not a means of getting emergency help.
6. Zero tolerance for objectionable content
Lamha has no tolerance for objectionable content or abusive users. In or because of the Service you must not:
- Harass, threaten, blackmail, defame, stalk, track or intimidate anyone.
- Send sexual, nude or exploitative content, or anything involving or targeting a minor, which is reported to the authorities.
- Post hate speech or discrimination, violence or incitement, glorification of terrorism, or self-harm.
- Do anything that breaks Saudi law, including the Anti-Cyber Crime Law, or offends public order or morals.
- Photograph anyone or publish their data, images or conversations without permission, or capture chats to cause harm.
- Impersonate any person or body, or claim a false age or status.
- Advertise, promote, sell or recruit users to other services, defraud, solicit money, or spam.
- Share phone numbers, links or external accounts in chat other than as the Service allows, or try to bypass filtering.
- Offer payment for a meeting or relationship, or run any commercial activity between users.
7. Unlawful use of the Service
You must not fake your location or device, create multiple or fake accounts, return after a ban, abuse invites or reports, use bots or scrape data, reverse engineer, bypass limits or protection, interfere with the servers, extract users' locations or identify them, or copy, modify or make the Service available to others.
8. Your content
You keep ownership of your Content, bear sole responsibility for it, and warrant you have the right to send it. You grant us a worldwide, free, non-exclusive license, for as long as needed, to host, store, transmit, display, review and delete it to run the Service and enforce these terms. We do not review all Content before delivery and do not endorse what users send.
9. Disappearing messages and photos
Messages and photos leave the interface according to settings, but this does not stop the other person keeping or photographing them, and does not mean immediate deletion from the server. The retention periods in the Privacy Policy apply. Do not send what you would not want shared.
10. Reports, blocking and moderation
- Every user can block and report others in the app. These are never paid features.
- We review reports and aim to act on objectionable content within 24 hours.
- We may, without prior notice where needed, block or delete Content, lower limits, mute, suspend temporarily or permanently, and bar the number from signing up again.
- Temporary measures may be automatic on repeated violations. Permanent bans are a human decision.
- False reports are prohibited and may lead to action against the reporter.
- We cooperate with authorities on lawful request and report what the law requires.
11. Appeals
You may appeal any action within 30 days at support@joinlamha.com with your account code. A human reviews it and tells you the outcome. The action stays in force meanwhile unless we decide otherwise.
12. Your safety
We do not verify users' identity, record or conduct and do not run criminal checks, and a verified number does not mean its owner is safe. Deciding to talk or meet is your decision and at your own risk. Meet in a public place, tell someone you trust, do not send money or sensitive data, and contact the authorities if in immediate danger.
13. Plans and subscriptions
- Plus and Pro prices, periods and features are shown in the app before purchase and are sold only through Apple in-app purchase.
- Payment is charged to your Apple account on confirmation. Subscriptions renew automatically for the same period at the current price unless cancelled at least 24 hours before the current period ends.
- Manage or cancel in your Apple account settings. Deleting the app, or deleting or suspending the account, does not cancel a subscription.
- After cancelling, the Plan continues to the end of the paid period.
- Refunds follow Apple's policies and we cannot issue them directly, without prejudice to applicable law.
- We may change prices, limits or features. Price changes apply to later periods under Apple's process and notice.
- Suspension for breaching these terms is not grounds for a refund.
14. Free requests and invites
Free requests and invite prizes are promotional, have no cash value, and cannot be exchanged or transferred. The rules shown in the app apply. We may change or stop them, and cancel anything gained through abuse, fake accounts or manipulation.
15. Third-party services
The Service may connect with services we do not control, such as Snapchat, Apple, and message and network providers. We are not responsible for their availability or content. You must comply with applicable third-party terms, including your network's and the App Store's, when using the app.
16. Intellectual property
All rights in the Service, including the name, logo, character, designs and software, belong to us or our licensors. Using it gives you no right in them other than the license in clause 4. If you suggest an idea we may use it without payment. To report infringement of your rights write to support@joinlamha.com.
17. Disclaimer
The Service is provided "as is" and "as available". To the fullest extent the law allows we disclaim all warranties, express or implied, including fitness for a particular purpose, uninterrupted or error-free operation and accuracy of results. This does not affect rights that cannot be waived by law.
18. Limitation of liability
To the fullest extent the law allows, we are not liable for indirect, consequential, special or punitive damages, loss of profit, data or reputation, or for any act of another user in or outside the Service, including when meeting. Our total liability will not exceed what you paid us in the twelve months before the event, or SAR 100, whichever is greater. This clause does not apply to what cannot be excluded by law, including fraud and gross fault.
19. Indemnity
You will indemnify us against any claim, loss or reasonable cost, including legal fees, arising from your breach of these terms or the law, your Content, or your infringement of others' rights.
20. Termination
You may end this contract at any time by deleting your account in the app. We may suspend or stop the Service or terminate your account for breach of these terms, to protect users, to comply with law, or when closing the Service, with reasonable notice where possible. The license ends on termination. Clauses that by nature survive stay in force, including 8, 16, 17, 18, 19 and 24.
21. Force majeure
We are not liable for delay or failure caused by events beyond our reasonable control, including network or cloud outages, attacks, disasters or orders of authorities.
22. Apple
- You and Lamha, not Apple, are the parties to this contract, and Lamha alone is responsible for the app and its content.
- Apple has no obligation to provide any maintenance or support for the app.
- If the app fails to conform to any applicable warranty, you may notify Apple, which will refund the purchase price, if any. To the fullest extent the law allows, Apple has no other warranty obligation, and any resulting claim or loss is Lamha's responsibility.
- Lamha, not Apple, is responsible for addressing any claim relating to the app or its possession or use, including product liability, failure to meet legal requirements, and consumer protection or privacy claims.
- Lamha, not Apple, is responsible for the investigation, defense, settlement and discharge of any third-party claim that the app infringes intellectual property rights.
- You represent that you are not in a country subject to a U.S. Government embargo or designated as terrorist-supporting, and are not on any U.S. Government list of prohibited or restricted parties.
- Apple and its subsidiaries are third-party beneficiaries of this contract and, once you accept it, may enforce it against you.
23. Changes
We may change these terms. We publish the new version with its date and tell you in the app before any material change applies. Continuing afterwards is acceptance; if you do not accept, delete your account.
24. Governing law and jurisdiction
These terms are governed by the laws of Saudi Arabia. The parties will try to resolve any dispute amicably within 30 days of written notice, after which the competent courts of Saudi Arabia have jurisdiction.
25. General
- These terms and the Privacy Policy are the entire agreement about the Service.
- Not enforcing a right is not a waiver of it.
- If a provision is held invalid, the rest stays in force.
- You may not transfer this contract. We may transfer it if the Service is transferred, merged or sold.
- Our notices to you are valid in the app.
- The Arabic version prevails if the two differ.
26. Contact
App developer: Lamha. Contact address for questions, complaints and claims about the app: info@joinlamha.com, or support in the app.